Container Rent (Detention) (Effectives from July 1st, 2025)
Calculation start: Day after gate-out empty/reuse
Calculation end: Same day gate-in full/reuse/shipping

IMO CARGO: Container Rent (Detention) (Effective from July 1st, 2025)

Documentation Charges (Effective from February 1st, 2025)

*Early Arrival can be subject to storage at terminal
*Rates quoted in US dollars will be invoiced in local currency, using the exchange rate officially published by the Central Bank of Chile at the time of billing.

Documentary Procedures Mailboxes

POD Release Instruction / Express Release / Telex Release

All release instructions for the BL must be declared on the Shipping Instructions sent through myMSC or INTTRA. This is mandatory information to be included.

If the release instruction is at POL, please do not forget to inform if the documents should be freighted or not. If the document’s collection will be in Santiago or another agency. If this information is not included in the Shipping Instructions, the BLs will be printed by default at Santiago, and to amend the place of release a fee will be charged. The BLs set consist of 3 OBLs and 6 non-negotiable copies. You will need to inform us if you need them freighted or un-freighted.

POD release

3/3 BLs printed at port of discharge. This instruction is not accepted by all countries and a fee might apply. This will be charged by the POD agency and should be paid by the consignee before the BL is collected.

If the client doesn´t have credit, freight must be paid before the release instructions are sent.

Express Release (Sea Waybill)

Cargo release without original BL.

This instruction is declared in the manifest and transmitted automatically to the POD to all clients with credit.

If the client doesn´t have credit, freight must be paid before the release instructions are sent.

Telex Release

Release without original BL. This instruction applies when originals are already printed..

Freight must be paid, and BLs returned to MSC. This instruction has a fee associated which will be invoiced in local currency.

Please consider the following differences:

1. Telex Release for “Nominative” BLs

3/3 BLs and Letter Telex Release Request must be delivered to MSC.

BLs must be signed and stamped by the shipper on the back. Once this is done and the local charges are paid, Telex Release will be sent.

2. Telex release “To Order” BLs

Follow the same steps as per Nominative BLs. The BLs should be endorsed but clearly showing the address, contact, phone, and the name of the client to whom the cargo has to be released. If the client forgot to endorse the BLs, you can use a LOI for non-endorsed OBLs. This must be duly signed by the shipper.

Manifest real data to Canada Customs

For all the cargo to Canada, real shipper and consignee details must be detailed in the manifest as per Canada Customs’ requirements.

For NVOCC, the code must be declared on your Shipping Instructions, for it to be included in our system and inform Customs.

If you are not allowed to transmit directly to Canada Customs (not NVOCC), you will need to declare this, in addition to the details manifested on the master BL - the real details of the shipper and consignee.

If you do not follow this procedure, your cargo could risk remaining on hold at the transshipment port until the correct transmission is done.

Please note that in case you receive a message reading: “Do not Load” for your shipment, the cargo will be automatically fined USD 60/container, in addition to all the associated costs a Manifest Corrector should be processed.

BLs to Order – Shipments to USA and Canada

The USA and Canada Customs regulation allows to manifest endorsed BLs complying with the following requirements:

Consignee must read “TO ORDER OF (ANY COMPANY)” and the expression “TO ORDER” is not allowed in Spanish either (A la orden de...)

The following are the alternatives that can be used:

- To order of

- To order of Shipper

- To order of the Shipper

- To the order of

- To the order of shipper

In case of:

To Order of Company: Consignee complete details must be included.

To Order of a Bank: All the bank details, including contact person and address, must be declared.

The Notify must be the real receiver with a USA address.

For cargo in transit through USA and Canada the same instructions apply, but the notify party can be located in a third country. A second notify party can be manifested.

BL or containers cancellation by Shipper request

Once the manifest has been transmitted, any cancellation or modification for BL or containers should be done through a Manifest Corrector (EMC). This is because cargo must be manifested to POD Customs before the estimate arrival date of the vessel.

Associated costs:

• Cancellation for containers with POD Mexico / USA - Puerto Rico / Canada / Japan = SMA Charge + Local Corrector in CLP

• Roll over for BLs/Containers with POD Mexico / USA - Puerto Rico / Canada / Japan = SMA Charge + Local corrector in CLP + costs at port (if any)

• Cancellation for BL (Shipper Request) = Local Corrector in CLP, no SMA associated

• Cancellation for BLs or containers to other destinations = Local Corrector in CLP

• Roll over for BLs or containers to other destinations = Local Corrector in CLP + costs at port (if any).

Letter to release BLs

If you need to withdraw Original BLs, you must provide a letter signed and stamped with the logo of your company for the BLs to be released properly.

- To release Export BL, a letter must be provided, signed, and stamped with the logo of the shipper.

- When the shipment is in the name of a natural person, the letter must be provided without the logo, but attaching the ID or passport photocopies on both sides.

FFWW letters, booking client, invoice company, custom agencies , and other that is not the shipper or consignee on the BL will not be accepted. For exceptions please contact the documentation department for assistance .

Please consider that the export BLs will be available 48 hrs after the vessel departure.

In our documents you can find the Letter to Release Export BLs, with the necessary details to pick up the BLs.

Electronic Manifest Corrector (EMC) request

Manifest Correctors can be requested through our local platform MSC Go.

This platform allows to request the EMC or COD (Change of destination), pay the invoice, and receive the final BL with the correction. 

Government approval status

- Dirección General del Territorio Maritimo y Marina Mercante (DIRECTEMAR) is the responsible in Chile of implement the VGM procedures.

- 5% of tolerance for any commodity / 10% of tolerance for live/organic commodities.

- Containers / cargo must be weighing on scales duly certificated by INN authorized laboratories. Information available on www.inn.cl.

- Containers will be not accepted inside any stacking of any Chilean port without the previous VGM presentation.

- In DIRECTEMAR webpage there’s a form available to submit the VGM information of any container and the possibility to download a certificate.

What to include in your VGM transmission

The following items are mandatory and must be on all VGM instructions:

- Booking or Bill of Lading number

- Container number

- VGM + unit

- Authorized person’s signatory (submitter of the VGM who may be authorized to act on behalf of shippers

- Responsible party Name

How to submit your VGM instructions

- myMSC

-INTTRA

Deadlines for sending your VGM instructions

The deadlines will be defined for each cut off stacking according to the port / service / vessel

Admin Fees and costs

The VGM is under the shipper’s responsibility, therefore all costs generated for the lack of having sent this information on time will be transferred to the shipper.

Recommendations

- Chilean terminals offer the service to weight and verify the VGM for shippers that might require this.

- For containers from other countries, Chilean local authority will consider the VGM certified at origin.

CUT OFF CARGO (DRY – REEFER)

Corresponds to the cut off date for physical and documentary procedures for direct cargo to some ports in Mexico, Asia and Europe and also for cargo transshipment in these ports.

According to our services the cut off port are:

ANDES SERVICE

MANZANILLO – SHANGHAI – XIAMEN – SHEKOU – YOKOHAMA – NINGBO – LÁZARO CARDENAS

INCA SERVICE

SHANGHAI – NINGBO – YANTIAN

NWC – USA – SAWC SERVICE

ANTWERP – ROTTERDAM – SINES – LONDON GATEWAY

Stacking Deadline:

Get easy access to Bill of Lading Number information to complete ISF filings with US Customs.

ISF access

Container Rent / Demurrage (Effective as of July 1st, 2025) (USD/day)

Merchant haulage start: Same day individual equipment discharge.

Calculation end: Same day gate-in empty/reuse/shipping.

IMO CARGO: Container Rent (Demurrage) (Effective as of September 1st, 2023)

Administration Service Fee

Documentary Procedures Mailboxes

Documentation Charges (Effective as of February 1st, 2025)

 *Rates quoted in US dollars will be invoiced in local currency, using the exchange rate officially published by the Central Bank of Chile at the time of billing.

Import local procedures

MSC Go is our local self-service platform that enables clients to request and pay for a variety of services.

Main services available at MSC Go:

• Warehouse changes
• Transshipment certificates
• Demurrage
• Release at destination instruction
• Collect charges payment
• Guarantee

House Bill of Lading letter

The format for the letter to be presented with the house BL must be completed, filling-in all the required information as requested. The letter will only be accepted duly signed and with the Freight Forwarder logo on it.

Release BLs letter

To withdraw Original BLs, you must provide a letter signed and stamped with the logo of the company.

• To release Import BL, a letter must be provided, signed, and stamped with the logo of the consignee.
• To release Import BL consigned to a bank, a letter must be provided signed, stamped by the bank.
• If it’s an individual client, a letter must be also provided without the logo, but with a copy of the client's ID or passport.

*FFWW letters; booking client, invoice company, custom agency or other, not manifested as shipper or consignee, will not be accepted. For these cases, please contact MSC Chile directly.

You can find the Release BL letter available in our documents with the necessary details to pick up the BLs.

Guarantee Form

In our documents you can find the Guarantee Form, which has a Guarantee document to pick up empty containers.

Guaranteeing authorization (Natural person)

Authorization document to transmit the clients’ debt information to DICOM if proceeds.

In our documents you can find the Guaranteeing authorization (Natural person)

Warehouse Change Letter

Predefined warehouse change application form.

In our documents you can find the Warehouse Change Letter

IMO Warehouse Change Letter

Predefined warehouse change application form.

In our documents you can find the IMO Warehouse Change Letter

Liability Letter

This letter allows to deliver the cargo to the House Bill of Lading’s consignee with the approval of the FFWW.

In our documents you can find the Liability Letter.

Seal Form

Any seal changes must be communicated to MSC through a Seal Form.

In our documents you can find the Seal Form.

Pick up BL form

Pick up BL authorization.

In our documents you can find the Pick up BL form.

To access the  platform click here.